Key Facts About Our Privacy Notice

Ferromatik UK has always taken your privacy seriously. We have written this key facts guide to explain how we do this.

As of the 25th of May 2018, data privacy laws have changed. The General Data Protection Regulation (GDPR) gives you more rights around how your information is used. To make sure you feel confident with how we process your information, we've updated our Privacy Notice to make things clearer. This page sets out a summary of what it says, but you can download the full document here.

How do we use your information?

We only use enough information to be able to contact you and to decide what products or services may be of interest now or in the future.
  • To process any product or spare part sale
  • To send you key information about your machinery
  • To maintain a service history
  • To send you information about new products and services that you may be interested in, unless you've asked us not to.

Further to this, we promise:

  • To keep your data safe and private
  • To never sell or trade your data
  • ​Offer you ways in which you can manage and review your marketing choices at any time

Do I have to do anything?
No. This is just for your information. You don't need to opt-in or accept anything for this to apply to your personal data.

How else do we use your information?

What may be less obvious to you is that we use your information for internal analysis. To do this we combine your data with data from other customers in order to, for example, check if our products are priced fairly, to ensure our products are suitable for our customers and to confirm our communications are easy to understand.

How do I find out more?

Our full privacy notice contains more detail about:
  • How we use your information
  • Our reasons for using your information
  • Our retention periods
  • Your rights, including how you can get a copy of your information, how you can have it corrected or erased, how you can object to us using it
  • ​How to get in touch with us if you need to

The full privacy notice can be downloaded by clicking here.
If you have any problems viewing or downloading it, please get in touch and we will happily send it to you in a different format.
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